Refund policy
At our store, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple return and refund process.
Returns
You have 30 days from the date of delivery to return your items. To be eligible for a return, items must be in their original, unworn condition with all tags attached. Please ensure the product is unused and in its original packaging.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed to the original payment method within 7-10 business days. Shipping costs are non-refundable, and you will be responsible for return shipping fees unless the return is due to a defective or incorrect product.
Exchanges
If you would like to exchange an item for a different size or color, please contact us at support@cruiseshirtsgear.com, and we will assist you in the exchange process.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will provide a full refund or replacement at no additional cost.
Thank you for shopping with us!